SMS Terms & Conditions

SMS TERMS & CONDITIONS (Last Updated: October 2025)

By opting in to SMS communication, you agree to receive text messages from SoundMind Care related to your psychiatric and medication-management services.

Purpose of Messages

Messages may include appointment reminders, billing updates, rescheduling requests, prior authorization notifications, medication updates, and other necessary patient communications related to your care.

Message Frequency and Rates

Message frequency may vary based on your care needs. Message and data rates may apply according to your mobile carrier’s plan.

Opt-Out Instructions

You can opt out of receiving text messages at any time by replying STOP. Once you opt out, you will no longer receive SMS notifications.

Help and Support

For assistance, reply HELP or contact us directly at (818) 436-0101 or soundmindcare.health@gmail.com

Privacy and Data Use

Your information is used solely for healthcare communication purposes. SoundMind Care never sells or shares your SMS consent, phone number, or personal data with third parties or affiliates for marketing purposes. For more details on how we protect your data, please visit our Privacy Policy

SMS Security Notice

Text messages are not encrypted and may not be fully secure. Please avoid sending sensitive medical information via SMS.

Updates to These Terms

We may update these Terms & Conditions periodically to remain compliant with applicable laws.