SoundMind Care values your privacy and complies with HIPAA. We collect limited personal information (such as your name, phone number, and appointment details) to provide psychiatric and medication-management services.
How We Obtain Consent
We obtain SMS consent through our website, intake forms, or verbal agreement before sending text messages. By providing your mobile number, you consent to receive SMS related to your care. Message and data rates may apply, and message frequency may vary.
How We Use Your Information
We use your information only to provide care, schedule appointments, send reminders, process billing, and communicate necessary updates about your treatment.
Information Sharing
We never sell or share your SMS consent, phone number, or personal data with third parties or affiliates for marketing purposes. We share information only as required by law or with your authorized healthcare providers and partners directly involved in your care.
Data Security and Retention
Your data is securely stored and protected by administrative and technical safeguards. We retain records as required by HIPAA and applicable state law before secure deletion or archiving.
SMS Security Notice
Text messages are not encrypted. Please avoid sharing sensitive health details via SMS.
Opt-Out and Contact Information
You can opt out of text messages at any time by replying STOP, or contact us at soundmindcare.health@gmail.com for assistance.
We are currently licensed to provide telehealth services in: Arizona, California, Colorado, Washington, Nevada, and Oregon.
We provide holistic care to promote physical, emotional, and mental balance, supporting overall well-being and long-term healing.